Customer Testimonials

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Google Apr 20, 2025

Omar is friendly and sold us our car. Justin was helpful and passed time while we had to wait to be taken almost an hour late to finish up the financing. We would’ve preferred an appt an hour later considering we had 2 little kids with us - but these are the games of dealerships. Typical back and forth negotiation like any dealership but the outcome is what we wanted. Everyone is friendly and has the same goal of making a sale so you get your car, just be mindful of what you’re being sold (like ANY dealership does). ...

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Google Apr 17, 2025

I had a fantastic experience purchasing my certified used Kia Seltos and it was all thanks to Bobby Capelli. He has an amazing personality, is patient, and incredibly knowlegeable.( I ended up buying the car)He answered all my questions with skill. Thank you Bobby! Highly recommend this dealer.

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Google Apr 16, 2025

Very professional experience, sales person , Bobby Cappelli, listened to our needs and provided us with the best car for our budget and lifestyle. Kate in financing also did a great job

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Google Apr 16, 2025

With the help of my salesman Bobby Capelli I was able to tackle buying my 2025 sportage. Bobby was very knowledgeable, personable, and reasonable. All my concerns were addressed, his communication was above and beyond, and the deal was smooth. Although it was only my first dealership I visited, I was sold! Thank you Bobby and Crowley Kia!

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Google Apr 15, 2025

Bought our carnival hybrid sx from Omar. He was personable, kind and patient. The GM was awesome and eager to work with us too. We originally dreaded the game of buying a car, but it ended up being pleasant. Happy to be a customer at this dealership!

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Google Apr 10, 2025

Justin has been so helpful in my car buying process, made a stressful task into an easy one!

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Google Apr 10, 2025

Justin is such a great salesman, he was so helpful and was very kind.

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Google Apr 9, 2025

Bobby Capelli was our sales associate. We were very pleased with everything he did for us. He listened, understood what we wanted, and supplied a vehicle we are very happy with. He truly went above and beyond what we expected, to be sure we were happy.

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Google Apr 8, 2025

Justin was amazing!

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Google Apr 8, 2025

Justin was amazing !

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Google Apr 5, 2025

Justin and Evan were absolutely spectacular!

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Google Apr 5, 2025

Justin and Evan were absolutely amazing!

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Google Apr 1, 2025

Recently leased my first car through Crowley. Kia’s were the last car I was planning to look at after already test driving several others so I knew the exact model and trim level I wanted to test drive. Justin was on top of everything when I told him what I was looking to see. Justin was great answering all of my questions and went over all the key information in helping me to finalize a decision. He and Devin worked together to get the monthly payment in a place I was comfortable paying. When picking up my Sportage a ...

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Google Mar 29, 2025

Justin and evan were nothing short of amazing

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Google Mar 29, 2025

Justin and Evan were amazing

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Google Mar 29, 2025

Evan and Justin were nothing short of spectacular

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Google Mar 29, 2025

Justin and Evan did a spectacular job!

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Google Mar 28, 2025

Justin!! That guy is numero uno over the hill kinda guy. Made sure I received my car same day I walked in. Through and through I’d recommend Justin and Will, the dynamic duo in getting the job done. Thanks Kia Family

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Google Mar 26, 2025

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Google Mar 25, 2025

We worked with Justin and he absolutely killed it. Made us feel very welcome in the showroom, gave us a a full tour and was very informative on any vehicle that we had questions about. Definitely would recommend!

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Google Mar 25, 2025

Bobby was amazing in helping me find my dream car!! He calmed all my fears and knew the answer to all my question about the cars I was interested which lead me to my new car. Evan was such a great help helping me figure out the features my car came with. Thank you guys!!!

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Google Mar 22, 2025

Our sales assistant Justin was super awesome. Polite, not pushy, ,very transparent and was great to make a deal with. Highly recommend this dealer and young man! Super ,cut and dry experience! Justin made it happen!

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Google Mar 22, 2025

justin and evan were amazing and great people

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Google Mar 22, 2025

justin and evan were amazing and knowledgeable about the Sportage i looked at. thanks you guys and I will be back!

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Google Mar 21, 2025

Great service from all. Best experience working with Bobby Capelli. Helped me get just what I needed. Thanks everyone.

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Google Mar 20, 2025

Justin Lopa this salesman had us off his approach, looking professional as well as greeting my wife and myself with high respect. Answering all questions with as much detail’s as he could provide. Will return and preferably deal with this gentleman.

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Google Mar 20, 2025

Justin Lopa excellent salesman. What a lad was like part of the family. Was never deceived nor neglected. Very impressed.

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Google Mar 20, 2025

Salesmen Justin did a great job providing us with the information we were looking for when we visited the dealership. The day we stopped by he asked us if anyone was helping us and then proceeded to take care of us. I found him to be knowledgeable, helpful and just a nice guy to talk with. This was appreciated as I understand that he was not an official salesman even though he handled everything nicely.

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Google Mar 20, 2025

Justin and Evan were amazing. Helped my husband with his new telluride!!

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Google Mar 20, 2025

Justin and Evan weee amazing. Helped my husband with everything

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Google Mar 20, 2025

Justin and Evan were fantastic. Knew everything about my new telluride!

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Google Mar 20, 2025

Justin and Evan were great. Happy I bought the telluride!

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Google Mar 18, 2025

Last week my car was due for service, but I was also interested in looking into another vehicle and I got in communication with Justin. I knew exactly what I wanted so I gave Justin the details. He assured me that I would get exactly what I wanted including getting the service I needed done. I felt so comfortable after talking to him.There was no pressure at all. When I got to the location I was Greeted by Milli in the service department & she was awesome . She was expecting me because I asked if the service was possible ...

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Google Mar 18, 2025

Although I didn’t end up purchasing a Kia, I just wanted to share that our salesman, Justin, was excellent at Crowley Kia. He had a vast knowledge of the vehicles I was looking at and answered all my questions while taking care of all my wants and needs. He also recommended another vehicle based on my needs & budget that I did not consider before. It ended up 2nd on my list, I ended up going with a pick up truck, too bad the Kia Tasman is not available yet, otherwise I would have definitely bought my vehicle here.

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Google Mar 16, 2025

Justin and Evan were extremely helpful. Very lucky to have dealt with them as my past experiences at other dealerships were not easy. With them it wasn’t just stress free. But a fun time!

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Google Mar 16, 2025

Justin and Evan made the car buying process extremely easy. Would suggest going to them!

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Google Mar 16, 2025

Justin and Evan did everything they could for my mom and did great!!

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Google Mar 16, 2025

Justin and Evan were great. Helped my mother and made a great impression

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Google Mar 15, 2025

Salesman Justin was excellent help. He was completely honest and knowledgeable with his area of the Kia sportage.

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Google Mar 15, 2025

Justin and Evan were spectacular

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Google Mar 15, 2025

Justin and Evan were great

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Google Mar 15, 2025

justin and evan were very good

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Google Mar 15, 2025

justin and evan were amazing

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Google Mar 15, 2025

Justin and Evan were spectacular

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Google Mar 15, 2025

Justin and Evan were great

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Google Mar 14, 2025

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Google Mar 12, 2025

Bought an used mini van at Crowley Kia. Justin was really helpful throughout the whole process. Everything was quick and painless.

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Google Mar 12, 2025

Buying a car at Crowley Kia was a pleasure. I worked with Justin who was a pleasure to work with. Very straightforward process. Excellent prices too.

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Google Mar 10, 2025

Recently bought a 2025 KIA Telluride and Bobby Capelli was very helpful with my purchase. I didn't feel pressured in any way and he made sure I got the exact vehicle I was looking for. Thanks Bobby!! Also Ethan September was great on delivery day explaining thoroughly all the options and features and tech for the Telluride. Thanks again guys!!

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Google Mar 10, 2025

I recently had the pleasure of working with Justin while searching for a car, and I couldn’t be more grateful for his support and knowledge. From the start, he was incredibly patient, informative, and never pressured me into making a decision. He took the time to answer all my questions and made sure I felt comfortable with my choice. If you’re looking for a salesperson who genuinely cares about your needs and provides a smooth, stress-free experience, I highly recommend Justin! Thanks again for all your help!

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Google Mar 10, 2025

Evan and Justin were great!!

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Google Mar 10, 2025

Justin and Evan were spectacular

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DealerRater Mar 10, 2025

I had a flawless experience purchasing my first Kia thanks to Brendan at Kia Crowley. From my first call, I was lucky Brendan answered. He found EXACTLY the model I wanted and made the deposit and buying process smooth and efficient. Brendan stayed in constant contact while I waited for my car and, when it was delayed (through no fault of his or the dealership), he went above and beyond by picking me up at the dealership where I traded in my car and ensuring I had a loaner vehicle. That level of service was incredible. Brendan made sure every ...

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Google Mar 10, 2025

I had a flawless experience purchasing my first Kia thanks to BRENDAN at Kia Crowley. From my first call, I was lucky Brendan answered. He found EXACTLY the model I wanted and made the deposit and buying process smooth and efficient. Brendan stayed in constant contact while I waited for my car and, when it was delayed (through no fault of his or the dealership), he went above and beyond by picking me up at the dealership where I traded in my car and ensuring I had a loaner vehicle in the meanwhile. That level of service was incredible. Brendan ...

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Google Mar 10, 2025

Everyone here was really helpful and they took the time to explain everything to help me get the car I wanted, will definitely tell friends and family to work with Justin and Evan!!

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Google Mar 10, 2025

Great customer service!! Justin and Evan were really Helpful will definitely recommend this place!

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Google Mar 9, 2025

I recently bought a car at Crowley Kia. I was helped by Justin who was very easy to work with. He was not trying to pressure me at all. He offered me things I might want and let me decide. It allowed me to feel comfortable that I was not getting extra items and I drove home with exactly what I wanted. I was very happy with the team at Crowley.

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Google Mar 9, 2025

Recently just leased my dream car, a 2025 Kia Telluride S. Rocco was my sales representative and he was absolutely amazing! He made the process very easy and smooth. Evan took me through the whole process of the Kia app and car features, made sure I knew what and how everything worked in the car. I could not be any happier with my experience with this dealership and thank you Rocco and Evan again, you guys are really great!

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Google Mar 8, 2025

Best Service Department at a dealership in CT! The service center was super fast and the staff is fantastic. Nat, Millie, and Jose, were amazing. I'm so glad I found this place. I will definitely be back!

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Google Mar 8, 2025

I worked with Justin. He got me into a ‘25 Kia K5 GT Line that I absolutely love. His professionalism and patience with me helped me have a memorable experience. I’ll be sure to continue to shop here.

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Google Mar 8, 2025

Worked with my man Justin Lopa. Met My needs and did it within a very timely manner. I couldn’t have asked for a better experience!

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Google Mar 7, 2025

I had Bobby Capelli as my Sales Consultant. He took the time to listen to what my needs are for a new leased Kia. I found him to have a wonderful personality and sense of humor which helped to make the whole leasing process less stressful. This was my first time working with this dealership. I treated with respect by all employees I had the pleasure of dealing with from start to finish. I would highly recommend you give Bobby an opportunity to assist you in buying or leasing your next vehicle. Thank you Bobby!

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Google Mar 7, 2025

Brought my 2023 Kia Telluride in for the first time this Wednesday since switching over from East Hartford Kia and let me tell you it was night and day. No 30 minute wait to talk to someone in service, not trying to charge me for a door sensor update on a newly purchased car. Arthur was very professional, service was great. Very happy with my initial visit with this dealership. Highly recommend this Kia dealer.

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Google Mar 6, 2025

I had an excellent experience at Crowley Kia for my first car. Justin was fantastic and went above and beyond throughout the entire car-buying process. He even helped when we were having car troubles at the dealership. From the start, he made sure everything was set up and kept me in the loop every step of the way. He genuinely cared about making the experience as stress-free as possible. He even reached out to ask how I was doing with the car afterwards. The rest of the staff here were also great, welcoming, and friendly. Great attitude, excellent service, and ...

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Google Mar 5, 2025

I purchased a used 2015 Honda Accord from Crawley Kia. I had been shopping around for this exact vehicle. When I purchased the car, there was only one key available. Justin, my salesman assured me he would make sure I received a second key. Due to bad weather, I was not able to make my appointment to have the key duplicated. Like a dog with a bone, Justin worked tirelessly to arrange for the locksmith to come to me. I am very pleased overall, both with the car, and with the whole purchasing experience.

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Google Mar 5, 2025

I purchased a used 2015 Honda Accord from Crawley Kia. It was the exact car I had been looking for. Justin, the salesman worked very hard to get me the best deal possible. Everyone treated me kindly, making sure I was comfortable throughout the process. I am very pleased overall with Crawley Kia, and I would not hesitate to purchase another vehicle from them in the future. I also plan on having my car serviced there.

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Google Mar 5, 2025

I visited this dealership while visiting family in the area, and they were flexible with setting up a test drive and worked with me even though I live in Massachusetts. I had been on the fence and ended up buying a Lexus, but honestly, the Kia Sportage felt like a luxury vehicle and I nearly changed my mind.

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Google Mar 5, 2025

Justin and evan were amazing and helpful

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Google Mar 5, 2025

Justin was great and full of knowledge!

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Google Mar 5, 2025

I recently purchased a 2025 Kia Sorento from Bobby Capelli at Crowley KIA, and I couldn’t be happier with my experience! From the moment I walked into the dealership, Bobby provided outstanding customer service—knowledgeable, patient, and truly committed to helping me find the perfect vehicle. He took the time to answer all my questions, explain the features of the Sorento in detail, and ensure I was comfortable with my decision. The entire buying process was smooth and stress-free, with no pressure or surprises. The dealership itself was welcoming, and the entire team made sure I had everything I needed. ...

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Google Mar 4, 2025

I bought a new Sportage here last month and the car has been great, but the communication from the sales and financing team was subpar. On the pickup day for my car, I showed up at the dealership with the list of all of the paperwork that I was told to bring only to be told that there was a new piece of paperwork I needed to bring in order to prove that I qualified for a rebate that had been given. Needless to say, I was not happy as this was the first time anyone had told me of ...

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Google Mar 4, 2025

Justin is Spectacular

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Google Mar 4, 2025

Justin is Great ‼️

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Google Mar 4, 2025

Justin and Evan were spectacular!!

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Google Mar 4, 2025

Justin and Evan were amazing!!!

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Google Mar 4, 2025

Justin and Evan were amazing.

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Google Mar 4, 2025

Justin and Evan were great.

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DealerRater Mar 4, 2025

Salesman was easy to work with and very helpful I was shone several models until I found one to suit my needs.

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Google Mar 4, 2025

Bought a new Seltos here last week and couldn't be happier. Justin was our sales rep, and he made the experience a pleasure -- no hard sell, no BS. Evan went through the car with us during the delivery, and I was impressed with how knowledgeable and patient he was. Kate and Ben made the paperwork and financing easy. Nice job, Crowley Kia!

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Google Mar 3, 2025

Justin Evan and Adam were spectacular

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Google Mar 3, 2025

Justin Evan and Adam were amazing !

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Google Mar 3, 2025

Justin and Evan were great. Thank u so much

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Google Mar 3, 2025

Justin and Evan were amazing

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Google Mar 3, 2025

I had a great experience at Kia with Justin, he answered all my questions and helped me out so much!

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Google Mar 3, 2025

Justin was super helpful, informative and funny!

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Google Mar 1, 2025

Went in for my first time leasing and Justin was super helpful and patient. He was honest and upfront about the process. He was very charismatic and made the experience enjoyable! Also, Evan was so detailed and helpful in explaining all the car’s features. I would recommend Justin and Crowley Kia to anyone 🙂

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Google Mar 1, 2025

This was my first time leasing a car and Justin made the process seamless. He was so helpful at getting me a great deal within my budget and was very honest and upfront with me. Additionally, he was very charismatic and made the experience enjoyable! Also, Evan was amazing at teaching me the ins and outs of the vehicle’s features. Would recommend Justin and Crowley Kia to future customers 🙂

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Google Feb 28, 2025

Justin and Evan were amazing

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Google Feb 28, 2025

Really great experience here at Crowley today. Justin, my salesperson was really personable, knowledgeable, and just an overall good guy. Especially for a salesperson! LOL! I'm actually having my niece go to see him tomorrow as she is in need of a new vehicle as well and I trust that he will treat her well. Highly recommended!

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Google Feb 27, 2025

Justin and Evan were spectacular!

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Google Feb 26, 2025

GREAT SERVICE PERFORMED BY THE ONE AND ONLY (AND VERY HANDSOME) JUSTIN LOPA. 10/10 HIGHLY RECOMMEND

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Google Feb 26, 2025

Recently purchased an suv from here, this was my very first time getting any sort of veichle from a dealership, so I didn't know what to expect. The salesman who's name is Justin was who I dealt with through the whole experience. He was such a great help, he went above and beyond, definitely didn't make me feel pressured into getting something I didn't want! Would rate my experience with him a 10/10!

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Google Feb 26, 2025

Evan and Justin were great - can’t believe how great the service was!

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Google Feb 26, 2025

Justin and Evan were fantastic! Addressed all of my concerns and were very thorough.

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Google Feb 26, 2025

Justin and Evan were amazing! Very happy with my purchase

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Google Feb 26, 2025

Justin and Evan were great! Highly recommend stopping by and paying these guys a visit.

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Google Feb 26, 2025

Justin and Evan were spectacular

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Google Feb 26, 2025

Justin and Evan were amazing!

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Google Feb 25, 2025

I had an amazing car-buying experience thanks to Rolando and Evan! From start to finish, they were professional, knowledgeable, and genuinely cared about finding the perfect vehicle for me. They made the entire process smooth and stress-free, answering all my questions and ensuring I got the best deal possible. Their customer service was top-notch, and I truly appreciate their patience and dedication. If you’re looking for a hassle-free and enjoyable car-buying experience, I highly recommend Rolando and Evan. They truly went above and beyond!

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Google Feb 25, 2025

I recently left a review, just wanted to be clear I have not purchased a vehicle yet from this location. Futuristically speaking “I’ll be back” like the Terminator. If it weren’t for the two gentlemen Justin & Evan in motivating me to consider KIA as my next vehicle, I most likely wouldn’t convince myself to come back. It’s rare these days to find salesmen to lock you in on such a purchase.


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